If, within 14 working days after your order has been delivered to you, you do not wish to have a specific product, you can return it to us. It is important that the product is complete and (if possible) in the original packaging with original product stickers.

If the delivery does not correspond to the ordered or does not meet the freshness requirements, this must be reported immediately and agreements will then be made about the return procedure.

Please note, this arrangement does not apply to fresh products.